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Verified
4/5

2019-06-09

Staff were terrific; Boot selection, not so much.

"We walked in to get two sets of riding gear (helmet, jackets, pants, gloves, boots). The helmet choices are near-endless. From $80-$700, full-face, modular, free SENA fitting and pairing, there’s a helmet for everyone on that store. The jackets and pants are decent (Sedici Adventure Series). The boots were the only thing lacking in the store. They had maybe 10 different pairs for men and women, versus the 100+ helmet choices. I opted to get boots that fit my needs properly, thus I did not purchase them here. The staff were the strongest highlight of our experience. We were given clear instructions on how to operate the various layers of clothing we tried on. I could not recommend this place enough (except not for boots)!"

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Verified
5/5

2019-06-01

Best motorcycle shop in RI

"Excellent staff, very knowledgeable "

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Verified
5/5

2019-05-30

quick and easy

"My purchase was quick and easy"

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Verified
5/5

2019-05-29

Knowledgeable service!

"I came to Cycle Gear looking for a good motorcycle chaps. The chap I spoke with about chaps was very knowledgeable not only about chaps, but everything in the store! He rides, I ride, therefore he understands the needs of a motorcyclist/biker. I not only bought a great set of chaps I met a great chap! "

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Verified
5/5

2019-05-22

First time shopper

"I was greeted by both employees entering the door. Allowed to browse the store some before being approached. Asked questions about my riding style and if I had shopped there before. First time in the store, was given a thorough and informative brief of the the store and policies. I will be returning many times because the prices are comparable to the internet. The service and staff is what puts this above and beyond. "

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Verified
5/5

2019-05-18

Very helpful for new riders

"I was helps within 5 mins of showing up and was helped with my proper helmet size. When asking about fog resistance, was given a good product and shown some safety reflective tape. Would definitely go again for more gear."

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Verified
4/5

2019-05-14

"Friendly staff, item in stock"

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Verified
5/5

2019-05-11

Excellent Service

"Upon entering the store, I was greeted by a very professional, friendly, and knowledgeable employee. I am new to biking after a long absence and he was able to get me set up quickly with everything I needed. In addition, the store had a great selection of merchandise and I left with more than I expected. I found stuff I didn’t even know I needed! However, I was not pushed into buying anything. Great store and great customer service!"

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Verified
5/5

2019-05-03

Very helpful and knowledgeable. I'll be back

"My girlfriend and I bought helmets and gloves ECT. Staff was very friendly and helpful. "

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Verified
5/5

2019-04-27

4/25/10

"Awesome customer service. Always happy with all the employees I. Your Warwick RI store. "

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Verified
5/5

2019-04-25

Great Staff

"The staff is always very helpful and patient. They also offer a military discount which is awesome!"

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Verified
1/5

2019-04-24

Will order online next time

"They charged my cc for a gift card and then paid for the helmet I was ordering with the gift card, negating all consumer protection by the cc company. That seemed shady itself, then it took a week for the helmet to arrive. In the meantime, I ordered a different helmet from Amazon and it arrived in 2 days. I will not be back. "

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Verified
5/5

2019-04-21

Great personal service

"I am about to be a new rider and Zach was great in helping me choose practical gear. He was also very supportive and encouraging to a newbie. I’ll definitely make the trip back when I need gear. ........."

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Verified
5/5

2019-04-07

Great service

"the staff is extremely knowledgeable and friendly. They will ensure you are happy with your purchase. "

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Verified
5/5

2019-01-12

Customer Service/Interaction.

"I just bought a new bike and started going to the store to purchase all the gear I need. ALL the guys are great and very personable. "

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